Quality Policy Statement

N.H.R.B.S. (the "Organisation") aims to provide defect free goods and services to its customers on time and within budget.

The Organisation is committed to strictly meeting the latest industry quality and safety standards, as well as legal obligations.

The Organisation’s management is committed to:

1. Producing excellent workmanship to the highest standard to ensure client satisfaction
2. Delivering jobs on schedule and in budget
3. Transparency throughout the whole process - from the quote to completion of the project
4. Complying with safety regulations and relevant standards
5. Ensuring all aspects of the job are completed with excellence, not cutting any corners
6. Communicating honestly with the client
7. Inspecting the work before leaving the site to ensure everything is complete
8. Using quality materials to ensure durability, and inspecting those materials before starting work
9. Ensuring everyone who works on the job has the necessary skills and training
10. Providing clear advice on maintaining the roof to ensure it lasts
11. Continually monitoring and improving our quality controls
12. Keeping up to date with industry certifications and standards

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